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SUPPORT

FREQUENTLY ASKED QUESTIONS

How do I submit a tech ticket?


You need help with an existing application or would like to inquire whether our engineering team can customize a solution for your application? Please email tech@eberbachlabtools.com and somone will respond to you within 72 hours.




How can I place an order or speak to someone for more information on a product?


We are ready to help! Office hours are Monday - Friday 9 am to 4 pm EST. You can email orders@eberbachlabtools.com or call us at 734-665-8877




How do I become a distributor?


Interested in offering Eberbach pharmaceutical solutions for sale? Please email us at orders@eberbachlabtools.com




How do I contact Engineering for a custom solution?


Need a specific integration or custom product for your application? Our talented team of in-house engineers are well equipped to help. Please email tech@eberbachlabtools.com





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